Join Our Professional Community: Forge Connections, Shape Futures, Together, Powering Businesses Worldwide!
Are you ready to be part of a professional community that's powering businesses globally to save, grow and transform? Do you want to work with innovative technology, alongside talented professionals who share your passion for excellence? Look no further - hammerjack has the perfect opportunity for you!
Role: Sales Support Specialist - AU Client
Location: Remote - Work From Home
About Us:
At hammerjack, we're not just another outsourcing company - we bring together skilled professionals from the Philippines with businesses worldwide, leveraging expert operations and the latest technology to create connections that empower our community. Our mission? To improve lives by fostering meaningful professional relationships and driving success on a global scale.
Our Impact:
Over the years, we've built workplaces that empower employees to thrive, contributing in meaningful ways to the success and culture of companies around the globe. With our focus on professional services and our people-first culture, hammerjack has become a trusted partner for businesses and professionals alike, humanizing the outsourcing industry one connection at a time.
JOB OVERVIEW
A Sales Support Specialist is a professional who processes sales with a customer-focused attitude to ensure that the client is satisfied, and their needs met. They will also identify potential clients, maintain databases of orders processed, and create lists for new prospects and customers while updating existing ones when necessary.
DUTIES AND RESPONSIBILITIES
Main Responsibilities
• Research and collect company and C-level lead data online for the industry verticals for the sales team.
• Make calls to current customers and potential customers to book appointments and build top-of-funnel sales opportunities.
• Help with product client's demos and customer onboarding.
• Use and manage CRM.
• Stay up to date with new products and feature launches and ensure the sales team is on board.
• Review pending orders and specific customers’ requests to ensure excellent customer service and customer experience.
• Suggest sales process improvements.
Ad hoc tasks
• Tasks deemed necessary to ensure excellent customer experience as determined by management.
QUALIFICATIONS
• Proven work experience as a Sales support specialist or Sales support associate
• Hands-on experience with ERP and CRM systems (Zoho, Salesforce)
• Proficiency with MS Office Suite, particularly MS Excel
• In-depth understanding of sales principles and customer service practices
• Excellent communication skills
• Analytical and multitasking skills
• Teamwork and motivational skills
What's in It for You:
- Flexibility: Work hybrid (remotely and from one of our inspiring offices) and enjoy a better work-life balance!
- Inspiring Workspaces: Our offices are strategically located and designed to fuel your best work.
- Free Unlimited Barista Coffee and Booze: Enjoy refreshments from our cafe and beverage bar.
- Dynamic Open Spaces: Conducive for productivity and creativity.
- State-of-the-Art Security: Ensuring your safety and peace of mind.
- Game Rooms: Take a break and unwind with our recreational facilities.
- Competitive Compensation: Your talents deserve to be rewarded! We help you negotiate with our clients.
- Professional Growth: Access to ongoing training and development opportunities to help you reach your full potential.
- A Supportive Community: Join a diverse and inclusive team that's dedicated to your success.
- Global Impact: Be part of something bigger and make a difference on a global scale.
Ready to Make a Difference?
If you're ready to join a dynamic team and be part of something truly special, we want to hear from you! Apply directly on this job ad, and let's forge a brighter future together!
hammerjack is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.