hammerjack is an innovative Australian company that specialises in offering top-tier skilled professionals in various fields, including but not limited to Administration, Finance and Accounting, IT Programming, Engineering, Sales and Marketing, and many others.
Whether you prefer a hybrid or work-from-home setup or the full office experience, hammerjack provides all employees with the opportunity to enjoy the benefits of an eco-friendly workplace, a playroom, free meals, and unlimited access to a built-in bar stocked with drinks and snacks.
It's a place where professionals are inspired to advance and innovate, adapting to the "new normal" of today's world.
What’s in it for you?
- Competitive Salary
- Flexible Work Arrangement
- Retention Bonus (Up to Php 100,000)
- Health Coverage for you and one of your qualified dependents on Day 1
- Day shift (AU Time zone) + Fixed Weekends Off
- Paid Time Offs - can be converted into cash
- Government Mandated Benefits – 13th-month pay.
- Group Life Insurance
Additional Perks and Benefits:
- Work from Home Equipment Provided
- Free Access to Bar (Unli Premium Coffee, Soda, Tea, and Booze)
- Free Meal every Wednesday
- Monthly Employee Engagement activities
- Wellness Programs
- Townhall Events
- Christmas Events, Year-end Parties
- Outings
- Team Building
- Acoustic Jamming Sessions
DUTIES AND RESPONSIBILITIES
The senior consultant provides expertise utilizing industry experience, business analysis, best practices, and a pragmatic mindset to facilitate clients' most complex requirements. The Consultant facilitates the development of new and existing customers.
The Senior Consultant is someone who has in-depth NetSuite administration and implementation, but also has the knack for excellent customer service. Not only are you able to make sure the customer is happy with their system, but you also can make it better, troubleshoot when needed, and truly show them how to utilize it to the best of their ability. If you've perfected your ability to successfully complete end to end implementations, this position is designed for you to make a lasting impact with a client for years to come as they grow and as their needs change; you can be their "go-to" subject matter expert in all things NetSuite.
DUTIES AND RESPONSIBILITIES
• Serving as Functional Consultant for key modules on NetSuite implementation projects.
• Facilitating client workshops to understand business requirements and gather, review validate, and document functional requirements in a conference room pilot setting.
• Implement and deploy NetSuite solutions accommodating unique industry, business, and management processes, regulatory requirements, and other business requirements
•Completing business analysis and system configuration deliverables for NetSuite implementation projects.
• Analyzing gaps in functional requirements to system capabilities to propose technology solutions and appropriate workarounds.
• Contributing to testing efforts including the preparation of test scenarios and test scripts and validations of test results across testing cycles.
• Assisting in the end-to-end business process testing of new NetSuite solutions.
• Contributing to data conversion and integration activities associated with NetSuite deployments.
• Working with senior leaders to understand, enhance and integrate service offerings across the Operations.
• Supporting client pursuits business development efforts including preparing proposals and leading presentations to senior executives.
• Taking accountability for client deliverables by leading engagements and teams to successful outcomes with a focus on supporting your team, client needs and generating value.
• Building your technical and analytical expertise by delivering high quality results on time and proactively identifying and resolving project issues.
• Performing technical hands-on activities as required including debugging system issues/errors.
• Providing production cutover/transition support and production support assistance.
• Building long-term business relationships with front-line and more senior personnel through engagements and networking in professional organizations.
• Solution delivery responsibilities span all project phases, including: discovery, design, build, testing, training, and deployment. Acts as the highest level of escalation on functional issues within delivery teams.
• Perform fit/gap analysis on business requirements en route to system design and execution
• Develop wireframe and schematic diagrams to support customer requirements gathering and overall business process discovery
• Lead project management activities such as project planning, creation of work breakdown structures, and change control
• Collaborate and work closely with in-house development team to implement custom solutions.
• Develop these custom solutions in a clear and comprehensive Technical Design Documents.
• Act proactively and as a trusted client advocate during engagements by providing implementation and industry-specific best practices.
• Contribute to various internal initiatives including resource mentorship and ongoing NetSuite education
• Lead NetSuite Implementations
• Participate/Lead in Assessments
• Prepare Technical Design Documents for Customizations
• On larger accounts conduct quarterly account reviews to identify client satisfaction, process adherence, backlogs, quality of services provided, opportunities for improvement, etc.
• Spearhead and participate in process improvement initiatives to improve maturity of Managed Services delivery
• Provide technical and functional subject matter expertise to team
• Act proactively and as a trusted client advocate during engagements
• Client Management - setting expectations, giving guidance and direction, steering clients towards best practices
QUALIFICATIONS
• Nice to have: Bachelor's degree in Information Technology, Computer Science, or a related field.
• Hands-on functional NetSuite ERP implementation experience.
• Full life cycle NetSuite implementation experience including Design, Build, Test, Deploy, Support phases.
• Certified NetSuite Professional (NetSuite Administrator / Suite Foundation / ERP Consultant / SuiteCloud Developer Certification) is desirable.
• Project Management Professional (PMP) certification is a plus.
• Strong business process focuses with ability to recommend and drive future state financial processes within NetSuite as well as client’s overall ecosystem.
• Strong relationship management skills and a passion for client satisfaction and delivery excellence
• Superior communication skills, both written and verbal, including the ability to communicate with client stakeholders, work closely in a collaborative team environment, and lead teams and project deliverables.
• Experience working in a client-facing role with both technical and functional stakeholders.
• Individual has led and acted in a Solution Architect capacity across varying project sizes and complexity, from small through enterprise-level implementations across different ERP platforms.
• Solid understanding of IT governance, risk management, and quality assurance