hammerjack is an innovative Australian company that specialises in offering top-tier skilled professionals in various fields, including but not limited to Administration, Finance and Accounting, IT Programming, Engineering, Sales and Marketing, and many others.

Whether you prefer a hybrid or work-from-home setup or the full office experience, hammerjack provides all employees with the opportunity to enjoy the benefits of an eco-friendly workplace, a playroom, free meals, and unlimited access to a built-in bar stocked with drinks and snacks.

It's a place where professionals are inspired to advance and innovate, adapting to the "new normal" of today's world.

What’s in it for you?

• Competitive Salary
• Permanent Work From Home
• US Time zone + Fixed Weekends Off
• Retention Bonus (Up to Php 100,000)
• Health Coverage for you and one of your qualified dependents on Day 1
• Paid Time Offs - can be converted into cash
• Government Mandated Benefits – 13th-month pay.
• Group Life Insurance

Additional Perks and Benefits:

• Work from Home Equipment Provided
• Free Access to Bar (Unli Premium Coffee, Soda, Tea, and Booze)
• Free Meal every Wednesday
• Monthly Employee Engagement activities
• Wellness Programs
• Townhall Events
• Christmas Events, Year-end Parties
• Outings
• Team Building
• Acoustic Jamming Sessions

MUST-HAVES

• Lead design sessions with technical and business staff to identify project scope.
• Creates project plans and schedules that achieve necessary cost and schedule integrations.
• Manages the planning and estimating tasks, performs analysis and prepares reports to ensure that programs meet or exceed schedule commitments.
• Assigns task responsibilities to project engineers and/or contract workers.
• Manages the design, development, and maintenance of detailed schedules for implementation, developmental and operational activities. 
• Updates contractual and programmatic changes to maintain realistic, current contract schedule baselines.
• Tracks progress of projects and provides regular updates to the team.
• Identifies, assesses, and minimizes project risk to successful project completion.
• Participates in technical advisory roles, as required.
• Interacts with customers at the technical level, as required.
• Ensures effective handoff to operations for ongoing maintenance and troubleshooting.
• Performs other duties as assigned by the President Superior consultation and organizational skills.
• Hands-on experience with managing service desks—ConnectWise).
• Strong written and verbal communication skills with customer service-focused aptitude.
• Detail-oriented individuals who are team players and highly self-motivated.
• Sharing our core belief system of Teamwork, Service, and Growth is table stakes for joining the team.
• Adaptable to change and willing to learn different processes—it's what the Growth core value is all Met!
• Candidates should have well-developed Microsoft Office skills, including Word, Outlook, PowerPoint, and Excel

• Bachelor’s Degree in computer science, management information systems or equivalent.
• Minimum 5 years in a business analyst/project management role in a complex business and systems environment
• Two to five years of experience on multiple platforms: Windows Servers, Hyper V, Azure Servers etc.
• Demonstrated skills with project management tools and methodologies, software development lifecycle, and problem-solving.
• Experience with tracking projects using Microsoft Project Online and/or other tools.
• PMP Certification preferred.
• Must be available to work onsite 40 hours per work week with 7-14 on-call hours per month.
• Must have the dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components.

JOB DESCRIPTION

• Business Ethics - Treat people with respect; Keep commitments; Inspire the trust of others; Work with integrity and ethics; Uphold organizational values.
• Communications - Express thoughts clearly in written form; Articulate verbal thoughts understandably; Demonstrate active listening skills; Comprehend information heard; Use appropriate communication methods; Keep others informed.
• Conflict Resolution - Maintain calm under pressure; Encourage respectful dialogue; Confront difficult situations without bias; Act within a realistic timeframe for resolution; Resolve conflicts through fair negotiation.
• Consistency - Follow through as promised; Confirm people know each other's expectations; arrive to and complete meetings on time; Meet with direct reports in-person or by phone regularly; Change decisions rarely.
• Do More With Less - Save money without lowering the quality of service; Perform within approved budget; Conserve BSSI’S and customer's resources; Develop profitable new revenue streams; Identify new ways to lower costs; Identify efficiencies.
• Managing Multiple Priorities - Manage multiple commitments and/or projects; Plan and utilize time efficiently; Respond to changing customer needs; Resolve conflicts to deliver on schedule; Complete work in order of customer priorities.
• Problem-Solving - Identify problems in a timely manner; Gather and analyze information skillfully; Develop alternative solutions; Resolve problems in early stages; Work well in group problem-solving situations.
• Teamwork - Contribute to a positive team effort; Balance team and individual responsibilities; Listen attentively and openly to others' views; Give and sincerely accept feedback; Help the team stay focused on key objectives; Resolve team conflict before it escalates; Place the team's success above own interests.
• Troubleshooting - Anticipate problems; Demonstrate critical thinking skills; Communicate with customers as promised; Use diagnostic tools efficiently and effectively; identity, test, and implement logical solutions; Follow BSSI's troubleshooting procedures.
• Knowledge Advancement & Learning - Attend required training sessions on a regular basis; Strive to learn new products and technologies on his/her own time; Identify and help/teach other technicians when needed; Accept and implement new technology concepts and methods according to company standards and approval processes; Question and Resolve inconsistencies in work according to company standard operating procedures; Achieve training as required.